Frequently Asked
Questions

QfsApex is a multi-asset investment platform that gives everyday investors access to cryptocurrency, stocks, and SpaceX investment opportunities. You register an account, make a deposit using your preferred payment method, choose an investment plan, and earn daily returns automatically credited to your balance. Withdrawals can be made after your plan matures.

Creating an account is simple and takes less than 5 minutes. Click "Sign Up" on the homepage, enter your full name, email address, phone number, and country, create a secure password, and verify your email. You can start investing immediately after registration.

QfsApex is available in 50+ countries worldwide. We currently serve investors across Africa, Europe, North America, Asia, and the Middle East. Some jurisdictions may have restrictions based on local regulations. If you are unsure whether our platform is available in your country, please contact our support team.

QfsApex offers four investment plans: Starter (1.5% daily, $50–$1,999), Silver (2.0% daily, $2,000–$9,999), Platinum (2.5% daily, $10,000–$49,999), and Delox VIP (3.0% daily, $50,000–$1,000,000). All plans cover Cryptocurrency, Stocks, and SpaceX investment instruments.

The minimum investment on QfsApex is just $50 on the Starter Plan. This makes our platform accessible to investors at every level. Higher plans have larger minimum requirements but offer significantly better daily return rates.

To deposit funds, log in to your dashboard and navigate to the Deposit page. Select your preferred payment method (Bitcoin, Ethereum, or USDT TRC20), copy the wallet address displayed, send your crypto from your personal wallet, then submit the form with your transaction hash. Deposits are reviewed and approved within 30 minutes.

QfsApex currently accepts deposits via Bitcoin (BTC), Ethereum (ETH), and USDT (TRC20). We do not currently accept direct bank transfers for deposits, but bank withdrawals are supported. We are working on adding more payment options in the future.

Deposits are typically reviewed and approved within 30 minutes to 2 hours after submission. The speed depends on blockchain confirmation times and our review process. Once approved, your balance is credited instantly and you will receive both an email confirmation and an in-app notification.

Sending cryptocurrency to the wrong address can result in permanent loss of funds. Always double-check the wallet address before sending. QfsApex cannot recover funds sent to incorrect addresses. Ensure you are copying the exact address shown on the deposit page and sending the correct type of cryptocurrency.

The maximum deposit per transaction is $1,000,000. There is no limit on the number of deposits you can make. For deposits above $50,000, we recommend completing your KYC verification first to ensure faster processing and access to our Delox VIP plan.

To withdraw, go to your dashboard and click on Withdrawal. Enter the amount you wish to withdraw, select your withdrawal method, enter your wallet address or bank details, and submit the request. Withdrawals are processed within 24 hours. Your balance will be deducted immediately upon submission.

Withdrawal requests are processed within 24 hours of submission. Standard processing time is 1-24 hours. KYC-verified accounts receive priority processing. You will receive an email notification and in-app notification when your withdrawal has been approved and sent.

The minimum withdrawal amount depends on the withdrawal method. For cryptocurrency withdrawals, the minimum is $50. Withdrawal fees may apply depending on your chosen method. You can see the specific limits and fees for each withdrawal method on the Withdrawal page in your dashboard.

You can withdraw your available balance at any time. However, capital invested in an active plan is committed until the plan matures. Daily profits that have been credited to your balance can be withdrawn at any time, subject to the minimum withdrawal amount.

Withdrawals may be rejected for several reasons including: incorrect wallet address, insufficient balance, failed KYC verification, suspicious account activity, or if the withdrawal violates our terms. You will receive a notification with the reason for rejection and your balance will be refunded immediately.

Daily returns are calculated and credited to your account balance every 24 hours from the date your investment plan becomes active. You can track your daily earnings in real time through your portfolio dashboard. Returns are credited regardless of weekends or public holidays.

Yes, you can have multiple active investments running simultaneously across different plans and asset classes. You can invest in Cryptocurrency, Stocks, and SpaceX at the same time. Each investment runs independently with its own maturity date and daily return rate.

When your investment plan matures, the status changes to "Completed" and all accumulated returns are already credited to your balance. Your principal is NOT automatically returned the plan returns are paid daily. You can then reinvest your balance into a new plan or withdraw your funds.

Yes. Daily profits are credited directly to your account balance. You can reinvest them at any time by purchasing a new investment plan. Many experienced investors use a compound strategyreinvesting profits daily or weekly to accelerate portfolio growth.

The SpaceX investment option gives you exposure to SpaceX-linked private equity instruments. SpaceX is one of the world's most valuable private companies, led by Elon Musk, with a current valuation exceeding $180 billion. Through QfsApex, you can participate in the growth of SpaceX before any potential public listing.

KYC (Know Your Customer) verification is a regulatory requirement that helps us prevent fraud, money laundering, and unauthorized use of the platform. Completing KYC unlocks higher withdrawal limits, gives you access to premium investment plans, and ensures your account receives priority support.

You need to submit a government-issued photo ID (International Passport, National ID Card, Driver's License, or Residence Permit), a photo of the back of the document (for ID cards and licenses), and a selfie holding your document next to your face. All images must be clear, unobstructed, and in color.

KYC documents are reviewed by our compliance team within 24 to 48 hours of submission. You will receive an email and in-app notification when your verification is complete. If additional documents are required, our team will contact you via the email address on your account.

Yes. All personal data and documents are encrypted using 256-bit SSL encryption and stored on secure servers. QfsApex is fully GDPR compliant and never sells your personal data to third parties. Your documents are only used for identity verification purposes and are accessible only by our authorized compliance team.

If your KYC is rejected, you will receive an email and notification explaining the reason. Common reasons include blurry images, expired documents, or mismatched information. Simply go to your KYC page in the dashboard, review the rejection reason, and resubmit with clearer, valid documents.

When you share your unique referral code with friends and they register and make their first deposit, you earn a 10% referral bonus on their deposit amountautomatically credited to your account balance. There is no limit on the number of referrals you can make.

Your unique referral code is displayed in your Profile page under the Account Summary section. You can share this code with friends via social media, WhatsApp, email, or any other channel. When they register using your code, you are automatically linked as their referrer.

The referral bonus is credited to your balance immediately after your referred friend makes their first approved deposit. You will receive an in-app notification confirming the bonus. The bonus can be used to invest in any plan or withdrawn subject to the minimum withdrawal amount.

No, there is no limit on referral earnings. You earn 10% on every first deposit made by each person you refer, with no cap on the number of referrals. Some of our top investors have earned thousands of dollars purely from referral bonuses.